HIRF Investments Pty Ltd T/as Empire Property Co. (ACN 654 166 944) and Empire Property Management Co. (ACN 658 885 397) are committed to complying with their obligations under the Privacy Act 1988 (Cth) (the Act).
The Act allows personal information to be collected, used and disclosed for the purposes for which it was collected, in accordance with the Australian Privacy Principles.
This Website Privacy Policy applies only to personal information collected, used or disclosed in connection with this website.
We also maintain a separate Privacy Policy that applies to our real estate and property management business. A copy of that policy is available on request by contacting our office at admin@empirepropertyco.com.au or (02) 4365 2022.
This Website Privacy Policy may be revised from time to time. Any changes take effect from the date the updated policy is published on this website.
What information do we collect?
When individuals submit an enquiry through this website, we collect the personal information they choose to provide, such as:
- Details of the enquiry
- Name
- Phone Number
- Email Address
Why do we collect this information?
We collect this information to:
- Communicate directly with individuals in relation to their enquiry
- Respond to enquiries
- Provide information about properties or services requested
Automated decision-making (ADM)
Automated decision-making occurs when a computer program is used to make, or substantially assist in making, decisions that could significantly affect an individual.
We do not use automated decision-making on this website that produces decisions which significantly affect individuals.
Use and disclosure of information
We use and disclose personal information only for the purposes for which it is collected, in accordance with the Act, including:
- Complying with legal or regulatory obligations
- Providing services and customer support
- Maintaining and updating records
- Verifying information where required
Overseas disclosure
Personal information collected through this website is stored and managed in Australia using secure systems.
We do not routinely disclose personal information overseas.
Anonymity and pseudonyms
You may browse this website anonymously. Personal information is only collected when you voluntarily submit it (for example, by completing an enquiry form).
Please note that if you choose to remain anonymous or use a pseudonym, we may not be able to respond to your enquiry or provide certain services.
Cookies and website analytics
This website uses cookies to improve user experience and assist with website functionality and performance analysis.
A cookie is a small data file stored on your device when you visit a website. Cookies may collect information such as browser type, pages visited, and time spent on the site. This information is used for internal statistical and administrative purposes only.
You can manage or disable cookies through your browser settings.
Embedded content and third-party websites
This website may include embedded content (such as videos, maps or social media feeds). Embedded content from other websites behaves as if you have visited that website directly.
Those third-party websites may collect data about you, use cookies, or track your interaction with their content. We are not responsible for the privacy practices or content of third-party websites.
Information security
Information submitted through this website may be used to respond to enquiries or provide information requested.
Individuals can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in communications or by contacting our office directly.
We do not use sensitive information for marketing purposes without consent.
Marketing and opt-out
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we use appropriate security measures, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of information transmitted via this website.
Accessing and correcting your personal information
You may request access to, or correction of, personal information we hold about you, subject to permitted exceptions under the Act.
Requests should be made in writing to:
- Office Manager
- Empire Property Co.
- 4/172–176 The Entrance Road
- Erina NSW 2250
- Phone: (02) 4365 2022
- Email: brittany@empirepropertyco.com.au
Complaints
If you have a complaint about how we manage personal information, please contact us using the details above. We will respond within a reasonable timeframe.
You may also contact the Office of the Australian Information Commissioner (OAIC):
- Post: GPO Box 5288, Sydney NSW 2001
- Phone: 1300 363 992 (Mon–Thurs, 10am–4pm AEST/AEDT)
- Website: www.oaic.gov.au
Acceptance of this policy
By using this website, you acknowledge that you have read, understood and agree to this Website Privacy Policy.